Consult our resources to help protect against fraud
877-566-MOTORS(6686) or E-Mail Us
We will do whatever we can to ensure that your sale is safe and
secure. Because we work directly with both buyers and sellers, we help
to protect you against fraud. Even if you don’t decide to work
with us, we can help if you ever think you’re dealing with a
scam artist. Feel free to contact us if you have such concerns.
One Stop Motors is committed to total customer satisfaction and
pledges to always resolve any issues from the past and in the future.
We want you to feel safe, confident and secure when doing business
with us. One Stop Motors ensures that all customers get the highest
level of service and support.
Be extra cautious when dealing with buyers located overseas, and
always verify the buyer’s street address and phone number.
Do not transfer the title until you have payment in hand at the agreed
Before you deposit a certified check, verify authenticity with the
issuing bank, not just your bank. Make sure the account contains
sufficient funds and that the issuing bank guarantees payment on the
check. It may take a week or more for the check to clear. Just because
your bank has accepted it and credited the amount your account does
not guarantee that the check cleared.
The following is an example of why you need to be extra cautious:
You receive an e-mail offer to purchase your item, and the buyer says
he'll send a bank cashier's check. The buyer is from Nigeria, but has
a business associate in the United States who will send you the
cashier's check. Then you are told that for some reason the check was
already made out to you for an amount larger than your asking price.
The buyer asks you to please deposit the check, wait for it to clear,
and then send him the difference - but only after the cashier's check
clears, of course.
You are skeptical, but sure enough, the bank cashier's check arrives
by Fed Ex, it looks real, your bank accepts the check, and the bank
assures you the funds are in fact available. So you wait the time the
bank recommends to verify that the check is clear and then you wire
the difference to your buyer in Nigeria and prepare to ship your item.
A week later your bank calls: "We're very sorry, but the cashier's
check was counterfeit.” Your account is frozen. You must pay
the bank back the entire amount of the cashier's check, and you may
even be considered a suspect yourself. Your "buyer" disappears. The
only good news: Sellers rarely get to the point of shipping their
items abroad before realizing the check was not good.
You can also use our Escrow Service to help protect yourself. Click
here to learn more.
Be suspicious of a vehicle priced significantly below market value. If
it sounds too good to be true, it probably is.
A vehicle history report (such as AutoCheck) can provide useful
information, such as who holds the title to the car and whether the
car has been in an accident reported to authorities. You'll also find
out whether the car was ever reported stolen, salvaged or damaged.
Schedule an inspection with a professional mechanic or an inspection
service if the car is not in your area. An early inspection can help
you identify problems. However, keep in mind that an inspection isn't
a warranty and won't guarantee a car is free from defects or that
inspectors have identified all existing problems.
Before you send payment, verify the seller's street address and phone
number, because having their e-mail address is not enough. ZIP codes,
area codes and addresses should match up. Be cautious if the seller is
Ask the seller for a receipt that states whether the vehicle is being
sold with a warranty or “as-is.”
Make sure you know what's required in your state to transfer the